Case Study

Quebec City electrician captures+$4,800/mo in panel-replacement leads

A scenario showing the ROI when a Quebec City electrical contractor uses bilingual Alizé AI to handle 95% French-language emergency calls without missing dispatch time.

ROI scenario, not a testimonial

Inputs are from public data: CMEQ (Corporation des maîtres électriciens du Québec) trade statistics, RBQ-licensed electrician wage tables, and standard electrical-emergency ticket sizes ($380-$1,200 for panel issues). All inputs auditable.

Scenarioinputs

Business type

Solo electrician (RBQ licensed)

Location

Quebec City

Annual revenue

$320,000

Average emergency ticket

$420 (panel + GFCI + outage)

Language mix

95% French / 5% English (Quebec City demographics)

Existing setup

Voicemail in French only

Calls received after-hours

~22/month

Reported answer rate

~35%

Even an all-French marketleaks calls without 24/7

Quebec City is overwhelmingly francophone (~95% French as first language per Stats Canada). A solo electrician here does not have the bilingual problem a Montreal contractor has — but they do have the 24/7 coverage problem.

Voicemail-only setup catches ~35% of after-hours calls. Of those, average response time is 8-10 hours. Power outages and panel issues do not wait that long — homeowners call the next RBQ-licensed name on Yelp or Google within 30 minutes.

~22 calls/month × 65% lost to voicemail decay × 70% close rate the next electrician wins × $420 average = ~$4,200/month in lost emergency revenue. Plus 30-day non-emergency follow-up jobs (lighting upgrades, EV charger installs) that would have come from those relationships.

The 30-daymath after Alizé AI

Same call volume. Same average ticket. 24/7 French-language coverage.

Before AlizéAfter Alizé
After-hours calls answered~35% (voicemail catches some)100% (24/7 AI)
Avg response time8-10 hr< 30 sec
French calls handled in French100% (only French market)100% (Quebecois French)
Panel-fire emergencies escalatedWhen electrician sees voicemailInstant SMS + ring within 30 sec
Monthly emergency conversions~8 jobs × $420 = $3,360~19 jobs × $420 = $7,980
EV charger / lighting follow-ups~1 quote/mo from voicemail data~4 quotes/mo from Voice RAG history search
Monthly recurring cost$0 (voicemail)$99/mo (Starter Team plan)
Net monthly revenue impact+$4,521/mo ($7,980 − $3,360 − $99)

Net result: +$4,521/month in captured emergency revenue at $99/month software cost. 45× ROI on the Starter Team plan — plus an extra ~$1,500/month in follow-up quotes the Voice RAG search surfaces.

Day-by-dayrollout

Day 0

Sign up + connect number

Electrician signs up at /pricing, forwards business line to Alizé. Configures emergency keywords: "panneau brûle", "panneau électrique fume", "feu électrique", "panne".

Day 1

First after-hours panel call

A homeowner in Sainte-Foy calls at 10:15 PM in French — sparks from the electrical panel. Alizé escalates instantly. Electrician dispatches in 25 minutes. $620 job + same-day install of a new panel cover.

Day 5

EV charger inquiry

Caller asks about installing a Tesla wall connector — Alizé books a quote visit for Wednesday afternoon, captures full address + EV model. Quote converts to a $2,400 install 2 weeks later.

Day 12

Voice RAG saves a follow-up

Electrician searches "panneau" in past calls — surfaces 7 customers from the past 4 months who mentioned panel concerns. Sends a proactive inspection-special campaign. Books 3 visits.

Day 30

Measure

Report: 21 calls captured (was 8 estimated under voicemail), 19 emergency conversions, $7,980 + $2,400 EV install + $1,500 from proactive panel inspections. Total: $11,880 incremental.

Headlinenumbers

+$4,521

net incremental revenue / month (emergencies only)

45×

ROI on Starter Team plan

< 30 s

response time on every call

+3

extra panel-inspection quotes per month from Voice RAG

Run this math for your electrical business

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